State Farm® Insurance Agent Jason Templeton

"I have been with this agency for over 6 years and the service was okay at times out but close to the end the monthly payment went up and I had to make a change but it ended up too much of an hassle when I called to cancel on Oct 28th due to miscommunication error. I’m not familiar with backdating and that’s something the agent mentioned over the phone when I called to cancel the Insurance on the 28th and it messed up my insurance record. I let this agency know I have a new auto insurance company and it started on October 29th although I sent them proof they still said I didn’t have it even though I sent the declaration page policy and ID showing Oct. 29, 26. I wouldn’t trust this agency when you go to cancel they may mess up your insurance record without trying to correct any errors if they did make a mistake or if there was a misunderstanding in communication. When I called to get the issues corrected and to speak to management, the agent I normally speak with, and a team agent they are suddenly in meetings and there’s been a change in their work status according to the Reps. who answered the phone and the agents who made the error are suddenly available. I wish I had stuck with my former State Farm agent she was nice there was good customer service but it was the distance and I felt a close location where I could go into the office was best but I regret using this agency. The agent Lexus is not the best to work with I tried to resolve the issues with her but she was clearly not too considerate and was willing have me end up with 2 auto insurance bills then to resolve the issue reasonably. She claim the reinstatement of my policy couldn’t be canceled even though she had just made the change the day before and she made the change without finalizing with me plus I intended my last communication to be with Mia and spoke to an agent Charles letting him know I was sending correspondence to Mia and I didn’t want to speak with Lexus due to uncomfortable communication with her over the phone when she and I last spoke plus I normally worked with Mia but Lexus grabbed up the information I intended for Mia and reinstated the policy instead of letting me know Mia wasn’t available. Bad experience in the end."

"Got on a call with Abby she was great very nice!! I had some questions about how to renew my insurance and she was more than helpful. Great customer service!!"

"Lexus was very professional, and efficient. Resolved all my issues quickly. Then she blessed my day! Glad to have her on my side!"

"Explanation is very important about everything
He was able to do that and transfer me to previous Co to close that one out"

"There are so many reasons that I chose to go with State Farm besides the price. I was really impressed with the customer service. Charles was very descriptive about the different options and coverages. He laid it out and let me decide without pressuring me on what to chose. He answered every question I had, and even entertained my off subject conversations. He even went out of his way to help get my old coverages cancelled. I felt my business was appreciated, and that I wasn't just a number. I'm completely satisfied with my upgrade in coverage. I went from paying over 300.00 a month for just bottom line liability, to paying less than 200.00 a month for top of the line full coverage.
Definately a 5 star experience!!!"

"Good service"

"I would like to single out Lexis at state farm. She goes above and beyond her duties as an agent . Very polite and informative. She actually cares about the customers. Today I give Lexis 5 stars."

"Maia was excellent. She helped me understand and complete the process."

"State Farm has been astronomical in all the help they have given. They go out of their way to make sure your taken care of. Thank you all so much at Jason Templeton State Fatm."

"Jason Templeton State Farm agent is a great agent and the assistant Baylee She answered all of my questions"

"Working with Charlie was a great experience. It was easy and convenient. She’s the best !"

"Mia and Bailey were both very helpful and was able to answer all my questions. And able to get all 3 of my vehicles added to my policy."

"I am very impressed with the knowledge of my rep and how she explained my coverage compared to what I have. I received a lower rate, but would have chosen them regardless because of the coverage and expertise I received."

"Charles Bryan is such a top-tier member of this team. He is incredibly knowledgable, transparent, and personable. He walked me through the whole process and never pushed me in a certain direction just to make a sale. His demeanor made me feel 100% comfortable switching insurance providers. Thank you again Charles and State Farm!"

"My experience with State Farm has been great from the opening phone call.Everyone that I have talked to have been so helpful and understanding and helpful of my needs.So glad I made the switch to State Farm."

"I’ve been insured by these terrific folks since 1988. They are always kind and helpful. Mia in particular has helped me many times, and I always enjoy our interactions. Keep up the good work!"

"I absolutely love State Farm car insurance. It’s really good insurance. And I got a really good deal! One of the cheapest out there!"

"Awesome experience. Chris was great!"

"Mr. Jason Templeton was the best!m at explaining and going into detail about my first time getting car insurance. He was very friendly & gave me a reasonable price for me switch from my current insurance I recommend!!!"

"Excellent service from Mia!"

"Abby was a sweet lady"

"I had loads of trouble logging on my State Farm app. Mia saved the day and now I can log in. Thanks a million Mia! God bless you! 😊"

"I have had great service with State Farm Auto Insurance for over 30 years. I had some things I did not understand earlier this week so I called the office and spoke with Mia. Yesterday, I realized I needed clarification on one additional thing and I called again and got Mia on the phone. She was thorough and patient. I appreciate speaking with a human especially when I am treated well. God bless her for her understanding and kindness."

"Mr Templeton was extremely nice and answered all my questions in a timely manner and explained everything I purchased and also explained some of the other products State Farm had to offer."

"Chris was ABSOLUTELY AMAZING!!! He explained everything to me in great detail and made sure I was reassured on every decision I was making throughout our call! He was very thorough and has made me very happy to now be a neighbor!"